PetSmart is a leading retail chain specializing in pet supplies and services. With over 1,650 stores across North America, PetSmart offers a wide range of products for various pets, including dogs, cats, fish, birds, reptiles, and small animals. In addition to pet supplies, the company also provides grooming, training, and adoption services. PetSmart is committed to providing pet owners with the best products and services to ensure the well-being of their beloved pets. The company prides itself on creating a welcoming and knowledgeable environment for pet owners, with dedicated and passionate staff members who are ready to assist with all pet-related needs. With a focus on quality, convenience, and customer satisfaction, PetSmart has become a trusted destination for pet owners seeking the best for their furry, feathery, or scaly companions.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
This is a great pet store with a good selection of items. I wish they were more competitive with their pricing, but I guess everything costs more these days. Having worked at a pet store myself for a few years in my early twenties, I appreciate the cleanliness of the store and good health of the animals.
They have cats and kittens available for adoption, fish, a few reptiles, birds, and the usual dog/cat supplies; including, food, toys, bedding, grooming products, etc.
I give it 4 stars instead of 5 because this store always seems short-staffed to me. We often have to wait quite a while to flag someone down for crickets or fish; many times there are 6 people in line with only one checker, etc. Employees are always sweet, kind, and helpful so that is awesome.
I love this PetSmart I know there's other PetSmarts around the city but this one overall is clean the associates were very nice and helpful I enjoy coming here I had about my son's bearded dragon here and recently purchased a new tank which was very not pricey very convenient hats off to the store manager for providing great customer care clean atmosphere and friendly Associates
This location has by far the most friendly staff. Most of the staff are super young so they don't have much info on products or are really able to give you pros and cons of the products that the store carries. But the store is well maintained and well stocked. I pass on the grooming services from horror stories that I've been told from others.
I purchased tropical fish. This store had a medium variety of fish. The check out clerk noticed a pin hole in the top part of the bag which was leaking air. The fish were placed in a different bag and made it home safely.
I love PetSmart but every time I go to this location the register clerks have different ideas about how to check out. Is there only 1 lane that feeds multiple registers or does each register have their own lane!?!
I went to lane 2 which was shorter and was told I was cutting line but the next time others were allowed to do the same. One lane would be nice but clerks aren't consistent and it isn't marked clearly. I don't like being corrected in public like l've done some serious crime only to witness other doing the same this without notice.
The manager handled a power outage with poise & finesse. I waited in line for 10 minutes to check out. The moment I got up to the counter and the manager asked me for my phone number, the building power went out!
I belly laughed because it was funny, but almost none else did. He got right on top of the situation. He turned it around for many of the folks. I'll be back soon
The grooming salon is great! My dog can be dog-reactive, and the groomers have always been very accommodating for us (including taking us as a walk-in appointment near closing time, or when it's typically less busy in the store). Her nails always come out looking great and we're usually in/out of the store quickly.
Great grooming experience! This was my first time at this location and from now on will be my only. Mary did an amazing job! My German Shepherd went in shedding like crazy, dirty and smelly and came out so fresh and clean! No shedding and no crazy hair; he was freshly scented and had a beautiful coat! I highly recommend here. All the employees were nice and helpful (I needed an adjustment on the pricing because I was rebooked and the lady in the salon couldn't adjust it, so the manager helped out with that). Great experience all around! Definitely recommend coming here for your fur babies!
Location
4840 Telephone Rd, Ventura, CA 93003, United States
Hours
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